Book Your Fall Porch Early — Get Free Delivery! Offer ends August 8th.
Frequently Asked Questions
Have questions about your fall porch transformation? Find answers about our pumpkin decor packages, delivery, care, and more.
Ordering & Packages
Here’s everything you need to know before booking your decor.
How do I place an order?
Booking your fall porch display is simple and secure through our website. Just browse our curated Residential Pumpkin Packages, choose the one that fits your space and style, and follow the checkout steps to reserve your installation date.
We only accept orders through our website to ensure a seamless experience and proper scheduling. Each listing includes detailed descriptions and photos to help you select the perfect package.
Need help choosing? Visit our Packages Overview page or use our contact us
When should I place my order to secure a spot?
We recommend placing your order as early as possible! Early-access booking begins July 15, exclusively for our VIP list and early subscribers. Our full public launch opens August 1, but spots are limited and tend to book quickly—especially for premium packages and peak installation dates.
To secure your preferred package and delivery window, we suggest booking during early access or within the first two weeks of August. Fall curb appeal waits for no one—and the most beautiful porches are always first to go!
How do I know which package is right for me?
Choosing the perfect package depends on your porch size, budget, and the kind of fall statement you’d like to make.
We offer four thoughtfully packages designed residential, ranging from beautifully minimal to grand and photo-ready. Whether you have a cozy entryway or a spacious, multi-level porch, there’s a collection tailored for your space. You’ll find details on what’s included like the number of pumpkins, design services, and hay bales on each product page.
Still not sure? Each listing includes a suggested porch type to help guide your decision. And of course, we’re here to help—feel free to reach out and we’ll match you with the perfect fit for your home.
Do you offer custom or add-on packages?
Our curated packages are thoughtfully designed to suit a wide range of porch sizes and styles. However, if you think you might need something a little different, limited customizations may be available for early bookings.
Just reach out before the season starts at contact@pumpkinupdecor.com, and we’ll be happy to chat through your needs.
You can also enhance any existing package at checkout with simple add-ons, including:
An extra bale of hay
A bag of mini pumpkins (orange or white)
These optional touches are perfect for adding volume, texture, or a pop of color to your display.
When should I schedule my pumpkin installation?
It depends on your goals! If you’re decorating for Halloween fun, an early October installation gives you the full fall vibe all month long. Planning to enjoy your pumpkins through Thanksgiving? You may want to book later in the month, especially if your porch gets full sun.
Pumpkins are natural and react to the elements—sunlight, heat, and humidity can affect their lifespan over time. Porches with full shade tend to keep displays fresher longer.
We recommend booking your preferred week as early as possible—dates fill quickly once the season begins!
Can I gift a package or send it to a different address?
Absolutely! Pumpkin Up packages make thoughtful and unforgettable seasonal gifts. Whether you’re surprising a friend, treating a loved one, or decorating a second home, you can ship your package to any address within our delivery zones.
Just make sure the delivery address falls within our current service area.
What happens if the package I want says 'Sold Out'?
If a package is marked “Sold Out,” it means we’re fully booked for the season and unable to accept additional orders for that option. Because our displays are handcrafted and delivery slots are limited, availability is offered on a first-come, first-served basis.
We recommend signing up for our newsletter or email list to be the first to know when next season’s booking opens—or to be notified if we release additional spots.
Can I change or cancel my order after booking?
We understand plans can change! You’re welcome to modify or cancel your order within 48 hours of booking—just send us an email at contact@pumpkinupdecor.com.
After that window, all sales are final, as we begin reserving your pumpkins and scheduling your installation.
Need to send your package to a different address? You can request a transfer to another eligible location in our delivery area—just reach out!
Installation, Delivery Areas & Setup
Below are the most common questions about how we handle delivery, layout, and post-season pickup.
Do you layout/design the pumpkins on my front porch?
We sure do! Yes! Our premium packages include full layout and design by our team—styled to complement your home’s architecture and porch size. If you select one of our smaller packages, you’ll have the option to add professional styling at checkout for a seamless setup.
Do I need to be home during delivery and installation?
Not at all. As long as we can safely access your front porch or designated setup area, there’s no need for you to be home. We’ll take care of everything and style your display as scheduled—so you can come home to a beautifully decorated porch, stress-free.
When should I expect my pumpkins to be delivered?
The week before your scheduled installation, we’ll send you an email with a proposed delivery day and time based on the week you selected. You’ll have the chance to confirm or request a different time within that same week. Once confirmed, your pumpkins will arrive right on schedule—styled and ready to welcome the season.
What areas do you deliver to?
We currently deliver to neighborhoods across the western and southern Dallas–Fort Worth metroplex, including areas like Arlington, Mansfield, Burleson, Benbrook, and more.
We also offer extended delivery to nearby cities such as Southlake, Keller, Roanoke, Flower Mound, and parts of Cedar Hill.
Not sure if you’re in our zone? Reach out at contact@pumpkinupdecor.com and we’ll be happy to confirm!
📍 View our delivery zone map below for a visual guide.
Delivery fees vary based on zone and package size. Full pricing and availability are listed on each product page.
Do you offer removal or pickup at the end of the season?
Yes, seasonal pickup is available as an optional add-on for any package. You’ll be able to choose your preferred pickup week—either the week before or after Thanksgiving—during checkout. Need your pumpkins picked up earlier? Just reach out and we’ll do our best to accommodate.
What happens to the pumpkins after they’re picked up?
We believe in giving back—even after the season ends. Healthy pumpkins are donated to local farmers, animal sanctuaries, and other community partners, where they’re used to feed animals or enrich the land. We’re also exploring composting options to ensure as many pumpkins as possible are returned to the earth responsibly.
What if a pumpkin arrives damaged or starts rotting early?
We do our best to select fresh, high-quality pumpkins, but they are still natural and perishable — and no two are exactly alike. Minor surface flaws or variation are normal.
If a pumpkin arrives with significant damage or begins to rot within the first few days (and it’s not due to weather, watering, sun exposure, or wildlife), reach out within 7 days of delivery. We’ll review the situation and may offer a partial replacement, depending on availability and delivery fees.
Payments & Policies
We’ve made checkout simple and secure. Here’s everything you need to know about payment options, order changes, and our seasonal sales policy.
What types of payment do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also check out securely using Apple Pay, Google Pay, PayPal, and other trusted digital payment options for added convenience.
Other policy questions?
Questions about order changes, gifting, or availability?
Check out the Ordering & Packages and Installation, Delivery & Setup section above for all the details.
For full terms and policies, see our Privacy Policy & our Terms & Conditions page.
Pumpkin Care & Maintenance
Here are care tips and insights will help you get the most from your fall display.
How should I care for my pumpkin display?
To keep your pumpkins looking fresh throughout the season:
Shade helps: If possible, avoid direct sunlight all day long — shaded or partially shaded porches will help extend the life of your pumpkins.
Keep them dry: If heavy rain is in the forecast, gently move small pumpkins out of puddles or off saturated doormats.
Don’t stack when wet: Let any damp pumpkins dry before re-stacking or rearranging to prevent soft spots.
No need to refrigerate: Just let them breathe in open air — storing them indoors or in bags can cause them to spoil faster.
Let nature be nature: Some discoloration or wear is normal as the season progresses. This natural aging adds charm to your fall porch!
Need help with your setup during the season? Just reach out to our team. While pumpkins are natural products and some wear is expected, we’ll do our best to offer support if issues arise.
Can I move or rearrange the pumpkins myself?
We recommend keeping the arrangement in place for the best visual impact, but you’re welcome to make small adjustments if you’d like. Just remember: pumpkins can be heavy and fragile, so handle with care to avoid injury or damage.
If you’ve chosen a package without professional installation, be especially mindful when lifting or moving pieces—some can be bulky or delicate.
How can I keep animals from eating my pumpkins?
Pumpkins are natural and irresistible to wildlife, especially squirrels and raccoons. While there’s no guaranteed way to keep them away, some clients have had luck with natural deterrents like:
Displaying pumpkins closer to the door or in less accessible spots.
Using pet-safe deterrent sprays made for gardens.
Bringing mini pumpkins or gourds inside at night if you notice nibbling.
Please avoid home remedies that use strong spices or vinegar, especially if you have children or pets—they may cause irritation if touched or ingested.
A few nibbles are part of the fall experience, but if something gets noticeably damaged, reach out—we’re happy to help.
General Inquiries
Still wondering about something? From booking reminders to getting in touch, here’s where we answer your remaining questions.
Can I get reminders about booking and delivery windows?
Absolutely! If you’d like a gentle nudge when it’s time to book your display—or a heads-up when new spots open—just join our email list (sign up at the bottom of the page). We’ll send timely updates so you never miss your chance to reserve the perfect porch makeover.
What if I have more questions?
We’re here to help! If you have a question that’s not covered here—or just want to talk pumpkins—reach out anytime.
You can email us directly at contact@pumpkinupdecor.com, and we’ll get back to you within 24–48 hours.
Need a faster answer during booking season?
Check our Instagram highlights or shoot us a DM at @pumpkinupdecor!